Controlling Joule requires a phone or tablet that runs either iOS 9.x or later or Android 4.4 or later; and must support Bluetooth Low Energy (BLE) technology (version 4.0 and later.)
- NOTE: The Joule app may not start on older Android devices running prior to version 8.x, iOS devices prior to version 12.x, and FireOS devices. There is currently no workaround for this. If possible, update the device to Android 8.x or later, iOS 12.x or later, or use a different device running Android 8.x / iOS 12.x or later.
In addition, once you’ve completed the initial setup on your smartphone or tablet, you can also control Joule with your voice using Amazon Alexa.