When will my order ship? Ellen Kutscher Updated June 20, 2017 18:47 Follow To get more information on when to expect your Joule, or to view your shipping status, you can check out your order info page here. Orders will arrive in 3–5 business days. Related articles I’d like a refund. Can I use Joule without a smartphone or tablet? What are the minimum and maximum water depths for Joule, and how much water can Joule heat? What is the return policy for Joule? When will the Joule app be available for Windows phones? Comments 0 comments Article is closed for comments.