You can turn off Joule by pressing and holding the top button for one to two seconds. The light will change to the standby white color to let you know that you have been successful.
Watch the video below to see how it's done.
If you are trying to turn Joule off using the app and it is not working, you can turn Joule off using the top button, and then you will want to follow the steps here to set up a fresh connection with your Joule.
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