If you’re not sure if you have the latest version of the Joule app, please visit the app store on your phone/tablet. If a new version is available, you’ll be given the option to update.
To check which version of the Joule app you currently have installed, please do the following:
- Launch the Joule app and proceed to the main menu (tap the three horizontal lines in the upper left).
- Tap Settings > About This App
The Joule app is currently compatible with iOS 9.x or later and Android 5.x or later. Your device must also support Bluetooth LE version 4.x and later and have internet access via WiFi or mobile data.
Note: there is a known issue with some Android devices running 4.4.x and some FireOS devices. Information here.
Looking to update Joule's firmware? Instructions here:
How do I update Joule's firmware?