Which Joule sous vide model do I have?

There are three Joule sous vide models out in the world right now, and to use and pair with them; they currently require different apps. Please see the image below if you need help determining which model you have. The easiest way to tell is the top cap of the Joule sous vide: 

Joule Turbo (BSV600) has an orange ring on the top cap. It also has the serial number on a sticker near the plug. 
Joule Original Stainless Steel (CS10001) has an all-stainless top cap
Joule Original white polycarbonate (CS20001) has an all-white polycarbonate top cap



If you have a Joule Turbo, you will use the app Breville+. It can be found and downloaded here: 

• Download the Breville+ App for free for iOS 
• Download the Breville+ App for free for Android 
• Frequently Asked Questions and Troubleshooting

If you have an Original Joule Sous Vide, you will continue to use the Joule by ChefSteps app for now. In the future, all Joule appliance owners will be able to use the Breville+ app, and we will let you all know when it is time to move over! 

• Download the Joule by ChefSteps app free for Android
• Download the Joule by ChefSteps app free for iOS 
• Frequently Asked Questions and Troubleshooting

If you have one of each, a Joule Turbo and an Original Joule, you need to use two different apps to control them. We know this is not ideal, and we are working as fast as we can behind the scenes to get everyone on one app! Thanks for your patience in the meantime. 

For support, questions, or concerns not addressed here, please contact our support team through the respective apps or here.