JOULE
Pair your Joule in the Breville+ App
- Pairing ChefSteps Joule to the Breville+ app using Bluetooth only
- I live outside the USA and Canada, can I pair my Joule in the Breville+ app?
- I don’t own a Joule Sous Vide device, but I use the Joule by ChefSteps app for sous vide inspiration. Will I retain access to this content in the Breville+ app?
- Why do I need to create a new account to use my Joule in the Breville+ app?
- Will my cook history transfer over to the Breville+ app?
- I don’t remember what email I used to log into the Joule app. How can I find it?
First Things First
Joule Connectivity
- Bluetooth or WiFi not connecting? Try this first!
- Why can’t I connect Joule to WiFi + the cloud?
- I can’t pair with Joule or I cannot find Joule during pairing.
- How do I change the WiFi network for Joule?
- I’ve paired with Joule, but I can’t connect.
- When will the Joule app be available for Windows PCs / phones or Mac laptops?
Joule App
- What email address do I use to log into the Joule app?
- Autostart is not showing up
- I have an Android. Why am I being asked to allow location access?
- Can I use the Joule app without Joule?
- How do I rename my Joule?
- Looking for Joule's MAC address?
Sous Vide & Cooking with Joule
- Can I reheat food using Joule?
- How long can I leave my food in the water after the cook is finished?
- Sous Vide Egg FAQ
- Need some cooking advice? Check out these online communities!
- How does Joule handle high-temp cooks at elevation?
- Do I need to protect my countertop/work surface while cooking with Joule?
Hardware & Specs
- What is the best way to maintain Joule?
- How do I update Joule's firmware?
- My Joule won't circulate or is not heating
- My Joule is noisy or making unusual sounds
- What should I do if Joule is reporting a “low water level” error?
- What should I do if Joule reports a power loss?