Hardware & Specs
- What is the best way to maintain Joule?
- Joule won’t power on or the cook won’t start.
- My Joule won't circulate or is not heating
- What should I do if Joule is reporting a “low water level” error?
- What should I do if Joule reports a power loss?
- My Joule is noisy or making high-pitched sounds
- Why is the LED on my Joule blinking and what does the light color mean?
- Temperature calibration test
- Is Joule waterproof?
- How do I turn off Joule (stop cooking) with the top button?
- Do I need to cover the pot once I’ve placed Joule in it? What if my lid won’t fit on top with Joule inside?
- What kind of heating element does Joule use?
- What are Joule’s dimensions, and how much does Joule weigh?
- What is Joule made of?
- How do I update Joule's firmware?
- What are the minimum and maximum water depths for Joule, and how much water can Joule heat?
- What is the maximum temperature Joule will reach?
- What is a factory reset, and how do I perform one?
- How do I operate Joule?
- Can I use Joule to cook sous vide in anything besides water (like beer or chicken broth)?
- How do I clean Joule?
- How do I store Joule?
- How does Joule attach to a pot or container?
- Why do the lights in my house flicker when I cook with Joule?